Enhancing feedback and improving feedback: subjective perceptions, psychological consequences and behavioral outcomes

Sedikides, Constantine, Luke, Michelle A and Hepper, Erica G (2016) Enhancing feedback and improving feedback: subjective perceptions, psychological consequences and behavioral outcomes. Journal of Applied Social Psychology. ISSN 0021-9029

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Abstract

Three experiments examined subjective perceptions, psychological consequences, and behavioral outcomes of enhancing versus improving feedback. Across experiments, feedback delivery and assessment were sequential (i.e., at each testing juncture) or cumulative (i.e., at the end of the testing session). Although enhancing feedback was seen as more satisfying than useful, and improving feedback was not seen as more useful than satisfying, perceptions differed as a function of short-term versus long-term feedback delivery and assessment. Overall, however, enhancing feedback was more impactful psychologically and behaviorally. Enhancing feedback engendered greater success consistency, overall satisfaction and usefulness, optimism, state self-esteem, perceived ability, and test persistence intentions; improving feedback, on the other hand, engendered greater state improvement. The findings provide the fodder for theory development and applications.

Item Type: Article
Keywords: feedback, self-enhancing feedback, self-improving feedback, feedback perceptions, feedback consequences
Schools and Departments: School of Business, Management and Economics > Business and Management
Subjects: H Social Sciences > HM Sociology > HM1001 Social psychology
Depositing User: Michele Luke
Date Deposited: 17 Aug 2016 10:30
Last Modified: 13 Sep 2017 01:00
URI: http://sro.sussex.ac.uk/id/eprint/62425

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