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Demands or resources? The relationship between HR practices, employee engagement and emotional exhaustion within a hybrid model of employment relations

journal contribution
posted on 2023-06-08, 21:23 authored by Edel Conway, Na Fu, Kathy Monks, Kerstin Alfes, Catherine Bailey
This article explores the ways in which employees may experience and respond to tensions inherent in the mix of potentially con? icting human resource (HR) practices that compose hybrid models of employment relations. By drawing on the job demands–resources (JD-R) literature and viewing HR practices as “demands” and “resources,” we explore the impact of performance manage-ment and employee voice practices on employee well-being, as exempli? ed by engagement and emotional exhaustion, in a large public-sector organization in Ireland. Our ? ndings suggest that employee voice mechanisms may act as a resource in both enhancing engagement and in counterbalancing the demands presented by a performance management system, thus reducing the deleteri-ous effects of emotional exhaustion. Our study extends understanding of hybrid models of human resource management (HRM) and of the ways in which employ-ees manage the contradictory signals that such models may send in terms of performance expectations.

History

Publication status

  • Published

File Version

  • Accepted version

Journal

Human Resource Management

ISSN

0090-4848

Publisher

John Wiley & Sons

Issue

5

Volume

55

Page range

901-917

Department affiliated with

  • Business and Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2015-07-02

First Compliant Deposit (FCD) Date

2021-03-05

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