University of Sussex
Browse

File(s) not publicly available

ERP implementation: a knowledge integration challenge for the project team

journal contribution
posted on 2023-06-08, 18:48 authored by Susan Newell, Jimmy Huang, Carole Tansley
In this paper, we explore the knowledge integration challenges that face any large-scale IT implementation project team. We identify how knowledge integration is dependent on social networking processes. We provide evidence from the contrasting experiences of two project teams in two different case companies that were each involved in the design and implementation of an ERP system to explore these issues of knowledge integration. From the case comparisons, we identify differences between the two projects in relation to the ways that they were managed and organized. These differences in management and organization had a major impact on the social networking activities of the project members during the implementation process. These differences help to explain the different approaches to knowledge integration adopted and the ability of the project teams to identify opportunities for organizational transformation.

History

Publication status

  • Published

Journal

Knowledge and Process Management

ISSN

10924604

Publisher

Wiley

Issue

4

Volume

13

Page range

227-238

Department affiliated with

  • Business and Management Publications

Full text available

  • No

Peer reviewed?

  • Yes

Legacy Posted Date

2014-10-24

Usage metrics

    University of Sussex (Publications)

    Categories

    No categories selected

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC