Choosing voices: The Department of Health's online interpretation of what patients want

Tunney, Sean and Thomas, Jane (2012) Choosing voices: The Department of Health's online interpretation of what patients want. Public Management Review, 14 (3). pp. 311-329. ISSN 1471-9037

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Abstract

Since 2005, reforms in the National Health Service in England, overseen by the British government's Department of Health (DH), have further stimulated a market by increasing the number of providers and encouraging patient choice. This study compares the DH's reporting until 2010, on its website, of ‘what patients want’ and the research evidence for its statements. It will consider whether the evidence is more ambiguous than the website summary implied; obscuring the voices of those with opinions running counter to patient choice, as the DH defined it. Finally, it reflects on whether there has been a subsequent change of approach.

Item Type: Article
Schools and Departments: School of Law, Politics and Sociology > Sociology
Subjects: J Political Science > JF Political institutions (General) > JF1338 Public administration
P Language and Literature > P Philology. Linguistics > P0087 Communication. Mass media
R Medicine > RA Public aspects of medicine > RA0001 Medicine and the state. Including medical statistics, medical economics, provisions for medical care, medical sociology
Depositing User: Dr Jane Thomas
Date Deposited: 18 Aug 2014 14:15
Last Modified: 08 Mar 2017 08:41
URI: http://sro.sussex.ac.uk/id/eprint/49610

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