Enabling healthcare IT governance: human task management service for administering emergency department’s resources for efficient patient flow

Rodriguez, Salvador, Aziz, Ayesha and Chatwin, Chris (2014) Enabling healthcare IT governance: human task management service for administering emergency department’s resources for efficient patient flow. In: International Conference on Informatics, Management and Technology in Healthcare 2014, 10-13 July 2014, Athens, Greece.

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Abstract

The use of Health Information Technology (HIT) to improve healthcare service delivery is constantly increasing due to research advances in medical science and information systems. Having a fully automated process solution for a Healthcare Organization (HCO) requires a combination of organizational strategies along with a selection of technologies that facilitate the goal of improving clinical outcomes. HCOs, requires dynamic management of care capability to realize the full potential of HIT. Business Process Management (BPM) is being increasingly adopted to streamline the healthcare service delivery and management processes. Emergency Departments (EDs) provide a case in point, that require multidisciplinary resources and services to deliver effective clinical outcomes. Managed care involves the coordination of a range of services in an ED. Although fully automated processes in emergency care provide a cutting edge example of service delivery, there are many situations that require human interactions with the computerized systems; e.g. Medication Approvals, care transfer, acute patient care. This requires a coordination mechanism for all the resources, computer and human, to work side by side to provide the best care. To ensure evidence-based medical practice in ED, we have designed a Human Task Management service to model the process of coordination of ED resources based on the UK’s NICE Clinical guideline for managing the care of acutely ill patients. This functionality is implemented using Java Business process Management (jBPM).

Item Type: Conference or Workshop Item (Paper)
Keywords: Human Task Management Clinical Guidelines Emergency Care Business Process Management
Schools and Departments: School of Engineering and Informatics > Engineering and Design
Research Centres and Groups: Industrial Informatics and Signal Processing Research Group
Subjects: H Social Sciences > HD Industries. Land use. Labour > HD0028 Management. Industrial Management > HD0045 Technological innovations. Automation
H Social Sciences > HD Industries. Land use. Labour > HD0028 Management. Industrial Management > HD0058.7 Organisational behaviour, change and effectiveness. Corporate culture
Q Science > QA Mathematics > QA0076 Computer software
R Medicine > R Medicine (General) > R855 Medical technology
R Medicine > R Medicine (General) > R858 Computer applications to medicine. Medical informatics
T Technology > T Technology (General) > T0173.2 Technological change
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Depositing User: Ayesha Aziz
Date Deposited: 11 Aug 2014 10:16
Last Modified: 26 Jun 2017 14:54
URI: http://sro.sussex.ac.uk/id/eprint/49542
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