The influences of negativity and review quality on the helpfulness of online reviews

Wu, Philip Fei, Van Der Heijden, Hans and Korfiatis, Nikolaos (2011) The influences of negativity and review quality on the helpfulness of online reviews. In: Proceedings of the International Conference on Information Systems (ICIS), December 2011, Shanghai.

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Item Type: Conference or Workshop Item (Paper)
Schools and Departments: School of Business, Management and Economics > Business and Management
Subjects: H Social Sciences
Depositing User: Janet Snow
Date Deposited: 02 Apr 2014 12:59
Last Modified: 02 Apr 2014 12:59
URI: http://sro.sussex.ac.uk/id/eprint/48113
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