The criticality of risk factors in customer relationship management projects

Papadopoulos, Thanos, Ojiako, Udechukwu, Chipulu, Maxwell and Lee, Kwangwook (2012) The criticality of risk factors in customer relationship management projects. Project Management Journal, 43 (1). pp. 65-76. ISSN 87569728

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Item Type: Article
Schools and Departments: School of Business, Management and Economics > Business and Management
Subjects: H Social Sciences > HF Commerce > HF5001 Business
Depositing User: Catrina Hey
Date Deposited: 11 Sep 2013 13:15
Last Modified: 11 Sep 2013 13:15
URI: http://sro.sussex.ac.uk/id/eprint/46129
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