Psychosocial care for persons affected by emergencies and major incidents: a Delphi study to determine the needs of professional first responders for education, training and support

Drury, John, Kemp, Verity, Newman, Jonathan, Novelli, David, Doyle, Christopher, Walter, Darren and Williams, Richard (2013) Psychosocial care for persons affected by emergencies and major incidents: a Delphi study to determine the needs of professional first responders for education, training and support. Emergency Medicine Journal (30). pp. 831-836. ISSN 1472-0205

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Abstract

Background
The role of ambulance clinicians in providing psychosocial care in major incidents and emergencies is recognised in recent Department of Health guidance. The study described in this paper identified NHS professional first responders’ needs for education about survivors’ psychosocial responses, training in psychosocial skills, and continuing support.

Method
Ambulance staff participated in an online Delphi questionnaire, comprising 74 items (Round 1) on 7-point Likert scales. Second-round and third-round participants each received feedback based on the previous round, and responded to modified versions of the original items and to new items for clarification.

Results
One hundred and two participants took part in Round 1; 47 statements (64%) achieved consensus. In Round 2, 72 people from Round 1 participated; 15 out of 39 statements (38%) achieved consensus. In Round 3, 49 people from Round 2 participated; 15 out of 27 statements (59%) achieved consensus. Overall, there was consensus in the following areas: ‘psychosocial needs of patients’ (consensus in 34/37 items); ‘possible sources of stress in your work’ (8/9); ‘impacts of distress in your work’ (7/10); ‘meeting your own emotional needs’ (4/5); ‘support within your organisation’ (2/5); ‘needs for training in psychosocial skills for patients’ (15/15); ‘my needs for psychosocial training and support’ (5/6).

Conclusions
Ambulance clinicians recognise their own education needs and the importance of their being offered psychosocial training and support. The authors recommend that, in order to meet patients’ psychosocial needs effectively, ambulance clinicians are provided with education and training in a number of skills and their own psychosocial support should be enhanced.

Item Type: Article
Additional Information: This is an online first edition so there is no info on page numbers, volume etc. yet.
Schools and Departments: School of Global Studies > Anthropology
School of Psychology > Psychology
Subjects: B Philosophy. Psychology. Religion
Related URLs:
Depositing User: John Drury
Date Deposited: 14 Nov 2012 15:43
Last Modified: 07 Mar 2017 04:09
URI: http://sro.sussex.ac.uk/id/eprint/42472

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